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Terms and Conditions | Privacy Policy

Terms and Conditions

springbookers.co.za

1. Overview

By accessing this Website, accessible from https://www.springbookers.co.za, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law. In the interest of treating customers fairly, we try to keep these terms and conditions devoid of legalese.  Please request clarity wherever you are unclear.

2. Service Terms

By accessing this website, you represent that you are of the legal age and have the legal authority to enter into a contract with Springbookers. Some of our services, for example Learner's Licence Test Bookings, are applicable to those aged 16 and above. In these cases, where you do not have the appropriate legal capacity to enter into a contract, please ensure that your adult guardian completes the purchase.  We cannot guarantee the conditions of the booking locations as these sites are operated by the local government.  If you attend your booking and find that you are unable to complete your appointment due to circumstances outside of your control (e.g. no electricity), we will rebook for you free of charge.

3. Refunds

In general we aim to be fair about refunds. If we cannot complete a booking within 21 days then you will be entitled to request a refund. If you attend your booking and find e.g. the location does not have power, we will rebook for you free of charge. We do not generally issue refunds if you or somebody else completed a booking on your behalf, because that would make performance impossible at your discretion.

4. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. We reserve the right to cancel an order and refund you in our sole discretion. For instance, we might do this if you provide inaccurate or problematic information. You understand that your content (not including credit card information), maybe transferred unencrypted at some points during processing.  You agree not to reproduce, duplicate, or copy this Service.  You agree not circumvent your level of authorisation or access to this website and back-end services.

5. Accuracy and Correctness of Information

We are not responsible if information made available on this site is not accurate, complete or current.  In particular, where we provide maps or directions of locations for your bookings, this is made available on a best-effort basis for your convenience. You must always double-check the information as the government can and will change it without notice.  Any reliance on the material on this site is at your own risk. We reserve the right to correct any errors, inaccuracies or omissions 

6. Pricing

As our transactions are once-off in nature, we reserve the right to change pricing at any point in time, without notification.  The correct price is the price displayed at the point of purchase.

7. Third-Party Links

We may include links to third-parties on our site from time to time.  We are not responsible for the content of those links, or any harm or damages that result in your accessing of the links. You follow the links at your own risk.

8. Comments, Feedback, and other Submissions

Any comments, feedback, proposals or other submissions you send us will be considered fully licenced to Springbookers for any use, with no rights reserved.  No compensation of any kind, implied or suggested, will be made.

9. Protection of Personal Information

We value your privacy and are committed to keeping your personal information secure and confidential as per the Protection of Personal Information Act (POPIA).  Please see our Privacy Policy for additional details. 

10. Disclaimer and Indemnification

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.  We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no cases shall the operators, agents or owners of Springbookers be responsible or liable for any claims arising from the use of this service. In particular we cannot make any warranties as to the safety of the locations on our maps, or where you will attend your booking.